Getting There Conference Materials - October 26, 2016

Rural Health Network of South Central New York and the Community Foundation for South Central New York co-hosted Getting There: A Conference on Bridging the Transportation and HealthCare Gap on Wednesday, October 26, 2016, at the Doubletree by Hilton Hotel in Binghamton, NY.

More than 260 people registered to attend, bringing together representatives from healthcare, community organizations, philanthropy, mobility management, governmental service providers, and others. 

We are pleased to share the conference resources, presentations, and reference materials.

Conference Packet Materials:
CONFERENCE PROGRAM: The program includes the welcome message, speaker biographies, and acknowledges the planning committee and conference sponsors.

CONFERENCE SCHEDULE: The schedule included workshop times and titles.

  • Health Care Access Solutions (p. 1 & 2)
  • Transportation Considerations for People with Disabilities (p. 3 & 4)
  • Transportation Considerations for Specific Health Conditions and Treatments (p. 5 & 6)
  • Healthcare Transportation (Non-Emergency): Low-Cost Options and Gaps (p. 7 & 8)
  • Transportation Glossary and Terms (p. 9 & 10)
Sheryl Gross-Glaser, Keynote Speaker

Keynote Speaker Sheryl Gross-Glaser provided
Resources for Health Access and Transportation, which includes links to resources and information about how communities throughout the country are addressing the transportation and healthcare gap.

Workshop Presentations and Materials:
Opening & Closing Plenary

Transportation & Healthcare

Opening & Closing Plenary Presentation
which includes conference purpose, call to action,
and key takeaway messages from each workshop.

  • Thomas Kowalik - Founder and President, Kowalik & Associates
  • John (Jack) C. Salo - Executive Director, Rural Health Network of South Central New York

A1: Health Action Priorities Network -- Making Transportation HAPN

  • Phillip A. Ginter - HealthlinkNY
  • Jamie Hagenbuch, Chenango Health Network
  • Emily Hotchkiss, MPH - Rural Health Network of SCNY
  • Adam Hughes, MPH - HealthlinkNY
  • Jessica Krohn, MSW - HealthlinkNY
  • Mary Maruscak, MPA - Rural Health Network of SCNY
  • John Mazzello, MPA - Human Services Coalition of Tompkins County

A2: Innovative & Cost Effective Community Responses to Meeting Health Related Transportation Needs
Moderator: Natalie Thompson, Director of Employment and Transitional Supports, Tioga County Department of Social Services

Claire Parde - Columbia County Community Healthcare Consortium

Dorothy (Dot) Richter, MPA - Community Care Network of Nichols

Kristen Wells - Gadabout Transportation

A3: The Role of Philanthropy in Supporting Transportation to Healthcare, Food Access, and Other Destinations Essential for Health
Moderator: Judith Peckham, Executive Director, Conrad and Virginia Klee Foundation

Diane L. Brown - The Community Foundation for South Central New York

Elizabeth Monaco, MPA - Chenango United Way

 Brian Byrd - New York State Health Foundation:
Byrd presented the following materials created by a program funded by New York State Health Foundation

Northeast Dutchess Transit - Progress Report - 
September 2013

 "Freedom Bus" -
Eastern Dutchess Medical Transportation Final Report - 
October 2013

"Freedom Bus" -
Update to Final Report -
November 2016

A4/B4: Medical Answering Service (MAS)
Moderator: Amy Conrick, Assistant Director Community Transportation Association of America
  • Russ Maxwell, President/CEO
  • Wayne Freeman, VP/COO
  • Jennifer DeLucia-Chimber, Director of Quality Assurance/CCO
  • Notchaca Cosby, Director of Medicaid
  • Chas McCarthy, Assistant General Manager
  • Sierra Floyd, Regional Supervisor
  • Stephanie Crysler, Regional Supervisor
  • Leslie Regan, Field Liaison
  • Bryan Cohen, Field Liaison
This workshop gave participants an opportunity to learn how to navigate the features and resources of the Medical Answering Services, LLC (MAS) website. Click the image below to go to the MAS homepage.

B1: Rural Public Transportation, Mobility Management, and Access to Healthcare in New York State: Where Have We Been and Where Are We Going?

Shawn Yetter - Tioga County Department of Social Services

Tom Vaughan - New York State Department of Transportation

B2: Innovative and Cost Effective Regional Approaches to Meeting Health Related Transportation Needs
Moderator: William P. McDonald, Program Officer, United Way of Greater Rochester

Allison Pierce - Institute for Human Services

William Wagner - Mobility Management of South Central New  York

B3: The Shift in Healthcare Reimbursement from Fee for Service to Value Based Payment: Making the Case for Including Support for Transportation and Mobility Services
Moderator: Greg Rittenhouse, MPA, Care Compass Network

 Douglas Ruderman, LCSW-R - Research Foundation for Mental Hygiene Association

Laura Gustin, MPH - United Way of Greater Rochester

B5: Patient Transportation Needs: Staff Time and Cost Impacts on Healthcare Providers
Moderator: Kara Travis, Senior Director of Patient and Partner Engagement, Bassett Healthcare Network
  • Annie Depugh, RN, BSN - UHS
  • Julie Hall, RN, BSN - Bassett Medical Center
  • Peggie Steinberg - Our Lady of Lourdes Memorial Hospital
  • Thomas D. Parrotti - Bassett Medical Center
The slides outline the conversation that was led by this panel of professionals.

Small Group Interactive Sessions:
The afternoon small group interactive sessions were organized by county. The groups participated in two exercises:

1. Problem solving a transportation to healthcare scenario specific to their county. The problem solving exercise was designed to introduce participants to how Mobility Managers work to resolve transportation needs. An example of a scenario and the documents used in the activity can be found here:

2. Brainstorming and prioritizing recommendations for how a Transportation Tool-kit could be most effective to healthcare workers and other intermediaries in addressing patient transportation needs. To view the Summary of Small Group Tool-kit Input With Priorities, click the image below.
Summary of Small Group Tool-kit Input with Priorities